Chooses who can be contacted
Remove duplicates, invalid records, and anyone who should not receive a message.
Reconnect with past customers who may need service again.
Start with people your business is allowed to contact. Send a useful message in small batches, and give interested replies to your team.
Past customers may not remember to call you again.
A customer who hired you before may need maintenance, another repair, or a different service. They may not remember your business when that need comes up.
A short reminder or useful offer gives eligible past customers a reason to contact you again.
What past customer reactivation does.
It checks who can be contacted, sends an approved message, and gives customer replies to your team.
Sends messages in small batches
Your team approves the message, audience, timing, and number of contacts before anything is sent.
Sends replies to your team
Your team sees who responded, what they need, and the original message they received.
When messages stop or go to your team.
Only contact people your business is allowed to contact. Every opt-out stops future messages immediately. Pricing questions, complaints, requests for a person, and questions the system cannot answer go to your team.
Talk through which past customers you can contact.
Choose a time below. Tell me what customer records you have and how your business currently contacts past customers.
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