Starts after the job is complete
The request uses the job-completion step your team already follows.
Automatically ask customers for a review after the job.
When a job is marked complete, the customer receives a short message with a direct link to leave a review.
Most customers will not search for your review page.
Even a happy customer may forget to leave a review. Sending the direct link removes the need to search for your business online.
Your team should not have to remember every request or spend time finding completed jobs at the end of each month.
What the review request does.
It waits until the job is complete, sends the review link, and keeps a record of which customers received the request.
Sends the review link
The customer gets a short message and can open the review page on their phone.
Records what was sent
Your team can see which completed jobs already received a request.
When your team steps in.
Every eligible customer receives the same honest opportunity to leave feedback. If a customer replies with a complaint or question, the message goes to your team. The automation does not hide unhappy customers, offer paid incentives, or replace a thoughtful response.
Talk through how your team finishes a job.
Choose a time below. Tell me how a job is marked complete and how customers receive review requests today.
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